Often when speaking with fellow seasoned organizational change management (OCM) practitioners, the question is raised, “Is digital transformation really something new? Does it require a new OCM approach?”

Many of our consultants recently transitioned to remote organizational change management (OCM) support of their clients for the first time, while others have been supporting their clients from afar for a long time. We reached out and asked them to share the top critical success factors for providing effective remote organizational change management support.

The transition of millions around the globe from office settings to working from home, has left many wondering if the old way of working is dead and gone. What does the new normal mean for organizational change management (OCM) practitioners? Can they continue to add value in a remote capacity? I recently sat down with one of our consultants, Tori Tipton, an experienced OCM and HR consultant, to discuss potential challenges of providing OCM support from afar.

Most organizational change management professionals can relate to this…your client asks, “Can you make these slides “pretty?” How do you react? Are you offended? Too good for this? That’s not your job? Don’t be too quick to say no, or you might just lose out on a great opportunity to do some real change work.